Customer Service Representative with German
Gdańsk
Monday-Friday, standard working hours
Responsibilities:
- Able to adapt quickly in a rapidly changing environment by staying abreast with all the policies changes
- Making sure that deals are processed as the client required SLA
- Strive to understand and resolve issues/queries at the first instance
- Efficiently Process predefined number of transactions as assigned with highest level of accuracy as agreed upon by the client
- Resolve process related queries and expedite on data requests
- Maintain confidentiality of all information, policies, and procedures
You have
- Proficient level of German (min. C1)
- Good command of English
- Goal and result-oriented mindset
- Excellent writing, reading and analytical skills
- Computer knowledge, the ability to browse the internet, ability to send and receive emails, good typing speed, expertise in excel is required
- Connect & provide highest level of satisfaction to the customer
- Quick learning and understanding of Microsoft Policies
- Ability to work in a complex multitasking environment (navigating through multiple on-line systems)
We offer
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation.
- Pleasant and inspiring working atmosphere.
- Professional development and clear career path.
- Training & development opportunities.
- Competitive salary with cafeteria benefits.