Customer Advisor with Swedish / Norwegian / Danish
Miejsce pracy: Warszawa
Job description:
- Become a Hero for Entertainment Lovers: Provide essential support via phone, email, or chat, ensuring users have the best experience.
- Tech-Savvy Superhero: Offer technical assistance to streaming enthusiasts, making sure they never miss a moment.
- Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
- Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.
- Salary: Swedish & Norwegian 10 000 PLN Gross, Danish 11 000 PLN Gross
Requirements:
- Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
- Customer-Centric Mindset: Prioritize the customer experience in every interaction.
- Language Maestro: Swedish (C1) and proficient in English (B2).
- Administrative & Tech Proficiency: Possess strong administrative and technical skills.
- Swedish Mon-Fri 8:00-20:00, (Sat-Sun) 10:00-20:00
- Norwegian Mon-Fri 8:00-20:00, (Sat-Sun) 10:00-18:00
- Danish Mon-Fri 9:00-19:00, (Sat-Sun) 10:00-16:00
Nice to have:
- Experience with CRM system.
We offer:
- Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly.
- Location: Modern Warsaw office, complete with great coffee and a friendly atmosphere.
- We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
- Skill Development: Gain new skills through comprehensive training programs.
- Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
- Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.