Join our team at Foundever!
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!
Customer Services Professional with Romanian
Miejsce pracy: Warszawa, Mokotów
Your daily tasks:
- Consistently achieve email quality score goals to meet client and customer satisfaction goals;
- Maintain accuracy and security of customer information on the database;
- Following company policies and procedures, ensuring quality;
- Performing daily tasks in an efficient and timely manner;
- Investigate, troubleshoot, and diagnose hardware and software technical issues;
- Stay up to date with process changes and product updates;
- To complete daily tasks as allocated in an efficient and timely manner.
Requirements:
- Language: Proficiency in Romanian (C1) and English (B2)
- Experience: Cool if you have experience in customer service;
- Technology: Knowledge of MS Office and developed computer skills;
- Personality: Motivated and enthusiastic.
Advantages will be:
- Ability to prioritize and plan;
- Independence AND ability to work with minimal supervision;
- Ability to solve problems;
- Attention to detail;
- Soft skills.
Working conditions:
- Type of contract you choose yourself (freelance contract for students or employment contract);
- Basic salary + bonuses;
- Full time position;
- Working from our modern office in Warsaw Mokotów;
- Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);
- We offer private Medicover privacy insurance;
- Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
- Professional development through training and cross-location cooperation at the international level.