Czech / Slovak Customer Support Agent
Workplace: Warszawa
Are you fluent in Czech/Slovak and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at BrainRocket in Warsaw!
Your Responsibilities:
- Communication with customers through online-chats, e-mails.
- Maintain prompt and empathetic attitude towards customers.
- Acknowledge and resolve customers’ complaints.
- Knowing our products inside and out so you can answer the questions.
- Ensure satisfaction of the customer and provide professional support for customers.
What We’re Looking For:
- Proficiency in both written and spoken Czech/Slovak and English.
- Proactive attitude with a knack for customer support and sales.
- Excellent communication and negotiation skills.
- Strong attention to detail.
- Previous experience in a support role is advantageous.
On offer:
- Working in dynamic European company.
- Decent Remuneration.
- Flexible work hours (shifts).
- Ability of career and professional growth within the company.
- Corporate events, team buildings.
- International team.